customer service
RETURNS
Do you want to return or exchange your purchase? We are glad to help you! You can exchanging or returning up to 14 days after the date of receiving the order. Returning an item is at the customers own costs.
Exchanging or refund an item? contact us by clicking here
NOTE
For items purchased during a sale we dont offer the possibility for a refund. These items can be exchanched for an other item in the collection or can be redeemed for store credit.
PRE ORDER items can NOT be returned
RETURN PERIOD
We use a return period of 14 days during which the customer may return his or her package without giving any reason. These 14 days starts from the day the package is received. Please note that the return shipment must be back to us in 14 days. Should be this not be the case, we are legally permitted to refuse your return if it arrives late to us
RETURN CONDITIONS
All items must be returned to us in an unworn and unwashed condition suitable for resale with the tags still attached to the item. If the clothes contain any human/animal smells/hair, we will not accept your return and the package will be sent back to you
shipping costs are not refundable